bbb99bbb99 Privacy Policy — Your information is completely safe with us

To provide our services at bbb99, we need to collect certain information. We only collect what is genuinely necessary, in two ways: directly from you and automatically.

• You provide your information directly when filling out the registration form.
• Information is collected from documents uploaded for KYC verification.
• Information is collected automatically via cookies and log files while you browse the site.
• Transaction data is received from the payment gateway.

Bbb99 uses collected data only for specific, legitimate purposes. This policy clearly states both what we do and what we will never do with your information.

Bbb99 never sells your data. However, limited information may be shared with trusted partners to operate our services. A data protection agreement is mandatory in every such case.

• Payment Processors: Mobile Banking, Nagad, Rocket — only the details needed to complete your payment are shared.
• KYC verification provider: Identity verification documents are only shared with designated authorities.
• Law enforcement agencies: Data may be disclosed in compliance with a valid legal order or court directive.
• Analytics Services: Site usage statistics — anonymized data only.
• Customer Support Platform: Limited data is used to manage support tickets.

The bbb99 website uses cookies to enhance your experience and ensure the site functions properly. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and security — these cannot be disabled.
• Analytics Cookies: Used to understand which sections of the site are visited most.
• Preference Cookies: Remembers your language, theme, and display preferences.
• Performance Cookies: Monitors site speed and performance.

Bbb99 maintains multiple layers of security to protect your data. Our security team is active 24/7.

Bbb99 does not retain your data beyond what is necessary. However, certain information must be kept for a defined period to meet legal obligations and resolve disputes.

• Account information: For the duration of the active account and up to 5 years after closure.
• Transaction History: Retained for up to 7 years as required by law.
• KYC documents: Retained for up to 5 years after verification.
• Gaming Log: Retained for up to 3 years.
• Cookies Data: Deleted at the end of the session or within a maximum of 12 months.

After the specified period, your data is permanently deleted or anonymized so that you can no longer be identified.

As a bbb99 user, you have a number of important rights over your own data. We fully respect these rights and are committed to responding promptly.

Bbb99 strictly serves users aged 18 and above. Collecting data from minors is completely against our policy.

• Age verification is mandatory at the time of registration.
• Any account registered by someone under 18 will be closed immediately.
• Any data collected from a minor will be deleted immediately upon discovery.
• Parents or guardians may request the closure of a minor's account.

Bbb99 may update this privacy policy when necessary. We will notify you in advance of any significant changes.

• For significant changes, a notification will be sent to your registered email address.
• The "Last Updated" date at the top of the page is kept current at all times.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• Contact support if you would like to view a previous version.

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We are committed to responding promptly and effectively.